FREQUENTLY ASKED QUESTIONS
What is the material?
Each handmade piece is made from 100% polyester Chenille Yarn, which is extremely soft as well as highly resistent to wear and tear. Our yarn is custom made and supports another Canadian small business.
Who makes the blankets?
Each piece is hand knit by the Nicnakknits Founder, Nicole. The odd time Nicole will have help from her Mother and Husband who help sew.
Are they Machine washable?
Yes! Everything can be machine washed, gently cycle, then lay flat to dry. You may put in dryer on airfluff for 20 minutes to fluff your items back up. Do not wash poufs or any item otherwise stated. Pillows may be washed as a whole.
What are the size differences?
Sizes are listed in on each product. Our current sizing options are as follows; Pet 20"x20" Baby 20"x30" Toddler 30"x30" Lap throw 30"x48" Standard 50"x60" Queen 60"x70" King 70"x80" Due to the size and weight of larger pieces they are knit tighter to accomodate for stretch with use.
Do you offer custom designs?
Custom designs are absolutely encouraged. Please email for any custom requests. Please note I do not make apparel items.
What is your turnaround time?
Normal turnaround time is 7-10 days. Please note during peak seasons timing will increase up to 3 weeks. Holiday season guarantee will be posted with updated dates.
When will my order ship?
You will receive an email with shipping confirmation, tracking and estimated delivery time. Shipping is processed Monday to Friday. Holidays and weekends excluded. During peak times shipping may be delayed. Weather delays may disrupt your shipping times as well.
Do you offer wholesale?
Yes! We currenly offer wholesale to a select audience. Those with brick and mortar stores take priority. Please fill out and application and we will get back to you with our catalog.
Do you offer classes?
Classes are available upon request. Classes are based upon number of participants and will be run in the Newmarket area.